Terms & Conditions
Terms & Conditions
These General Terms and Conditions of Sale (GTCS) govern the sale of products on the BDP Containers website. By placing an order on our site, you accept these conditions. Please read them carefully.
1. Company identification
Company name: BDP Containers
Address: 321 Rue François Charmeux, 82200 Moissac, France
SIRET number: 985 298 165 00012
Intracommunity VAT number: FR24985298165
RCS number: Montauban B 985 298 165
Managing director : Mr Gaël Balocchi
Site hosted by : Wix Online Platform Limited
2. Products
The products offered for sale are described and presented as accurately as possible. However, errors or omissions may occur, and we do not guarantee that product descriptions will always be error-free.
3. Ordering
Placing an order: You can place an order directly on our website. To place an order, select the desired products, add them to your shopping cart, then follow the ordering process by providing the required information.
Order Cut-Off Time: Orders placed after 3:00 p.m. Paris time will be processed on the next business day.
4. Order processing
Processing times : Orders are processed within 1 to 2 working days (Monday to Friday). This time is independent of the delivery time.
5. Delivery
Delivery zones :
France and DOM-TOM : Free delivery within 5 to 10 working days.
Other European countries: Delivery within 10 to 15 working days.
Delivery times: Orders are processed and dispatched within 7 to 15 working days (Monday to Saturday).
Delivery charges: Delivery charges are free for France and French overseas departments and territories. For other European countries, delivery charges will be indicated at the time of ordering.
6. Prices
Product prices are indicated in euros, exclusive of tax (HT). The applicable VAT will be added to the total amount of your order upon confirmation of payment. Delivery charges may also be added to the total amount of your order, depending on the delivery zone. We reserve the right to modify prices at any time, but products will be invoiced on the basis of the rates in force at the time of ordering.
7. Payment
We accept payment by credit card, debit card, PayPal and bank transfer. You can choose your method of payment when placing your order. Payment is secured by our payment gateway partner. You can also consult our Payment Policy page.
8. Right of withdrawal
In accordance with current legislation, you have 30 days from receipt of the products to exercise your right of withdrawal. Products must be returned in their original, unused condition, with their original labels and packaging. To exercise this right, please contact us at contact@bdpconteneurs.com. You are responsible for return shipping costs, except in the case of a defective product or an error on our part.
9. Exchanges and refunds
Exchanges: To exchange a product, return it according to the instructions provided for returns, then place a new order for the desired product.
Refunds: Once the return has been received and inspected, we will inform you whether your refund has been approved or rejected. If approved, the refund will be made to the original method of payment. Please note that refund processing times may vary depending on your bank or credit card company.
10. Liability
We cannot be held responsible for any direct or indirect damage resulting from the use of our site or the purchase of our products. The liability of BDP Containers is limited to the amount of the order.
11. Intellectual property rights
All content on our site, including text, images, graphics, logos and icons, is protected by intellectual property rights and is the property of BDP Containers or its partners. Any unauthorized reproduction or use is prohibited.
12. Protection of Personal Data
We collect and process your personal data in accordance with our Privacy Policy. The information collected is used to process your orders and improve your shopping experience.
13. Changes to the General Terms and Conditions of Sale
We reserve the right to modify these terms and conditions at any time. Modifications will come into effect as soon as they are published on our site. We advise you to check this page regularly for any changes.
14. Applicable law and jurisdiction
These General Terms and Conditions of Sale are governed by French law. Any dispute relating to the interpretation, validity or execution of these General Terms and Conditions of Sale shall be submitted to the exclusive jurisdiction of the French courts.
15. Contact
If you have any questions about your orders or our terms and conditions of sale, please contact us at :
Address: 321 Rue François Charmeux, 82200 Moissac, France
E-mail: contact@bdpconteneurs.com
Telephone: 06 87 52 55 76
Thank you for your confidence in BDP Containers. We are committed to providing you with the best possible service.